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Privacy Policy

Effective Date: April 21, 2026

Company: Option One Plumbing of The Carolinas

Service Area: Clover, SC, and surrounding South/North Carolina regions

Governing Law: State of South Carolina

1. Free Estimates & Fair Pricing Guarantee

Option One Plumbing of The Carolinas provides Free Estimates for all residential and commercial services.

  • The “Price You Pay” Guarantee: The price we quote after an on-site inspection is the price you will pay for the specified scope of work. We do not add “hidden fees” or unauthorized charges.
  • Scope Changes: Any deviations from the original estimate caused by customer-requested additions or unforeseen structural/code requirements discovered during the job will be documented in a written Change Order before work continues.

2. SMS & Mobile Messaging (Appointment & Emergency Updates)

By calling (803) 965-0070 or using our online booking tools, you consent to receive SMS communications regarding:

  • Punctuality Alerts: On-time arrival notifications and technician ETAs.
  • 24/7 Emergencies: Coordination for after-hours service calls.
  • Service Quality: Follow-up messages to ensure “Peace of Mind” standards were met.
  • Opt-Out: Reply STOP to cancel at any time. Message/data rates may apply.

3. Licensing & Professional Standards

All plumbing contractors on our team are fully licensed and insured to operate in both South and North Carolina. We adhere to all state-specific plumbing and gas codes.

  • Well Services: We provide well repair and installation but explicitly do not perform well drilling.

4. On-Time Service & Delays

We pride ourselves on scheduling based on realistic time frames. However, Option One is not liable for delays resulting from:

  • Traffic or severe weather conditions affecting the Clover/Carolinas region.
  • Access issues to the property or specialized parts availability from regional suppliers.
  • Life-safety emergencies that require immediate diversion of crews.

5. Advice & Maintenance Disclaimer

Content onhttps://www.calloptionone.com/ or provided via email is for general information and does not substitute for a professional on-site evaluation. Option One is not liable for outcomes of DIY maintenance or repairs attempted by the client based on digital content.

6. Limitation of Liability

To the extent permitted by law, liability is limited to the total amount paid for the specific service rendered. We are not responsible for pre-existing damage or the failure of aged fixtures (e.g., rusted hose bibbs or brittle water lines) that may occur during standard repair procedures.

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Americans with Disabilities Act (ADA) Notice

At Option One Plumbing, we are committed to ensuring that individuals with disabilities enjoy full access to our websites. In recognition of this commitment, we are in the process of making modifications to increase the accessibility and usability of this website, using the relevant portions of the Web Content Accessibility Guidelines 2.0 (WCAG 2.0) as our standard. Please be aware that our efforts are ongoing. If at any time you have difficulty using this website or with a particular web page or function on this site, please contact us by phone at (839) 274-4101; or email us at (optiononesc@yahoo.com) and place “Web Content Accessibility (ADA)” in the subject heading and we will make all reasonable efforts to assist you.